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Your questions, our answers: Discover our F.A.Q.!

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place an order

Select the item you want, select your size and click on “Add to Cart”. Once you have finished shopping, click on “My cart” and then click on “Validate my cart”. Then, let us guide you through the different steps.

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Delivery times

  • All orders placed from Monday to Friday before 10am will be prepared and shipped the same day.
  • All orders placed Monday through Thursday after 10am will be prepared and shipped the next day.
  • All orders placed between Friday 10am and Sunday midnight will be prepared and shipped the following Monday.
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Promotional offer and credit

If you have a credit note, simply select “voucher” on the payment page. If you have multiple vouchers, please select the one you wish to use.

If you have a promotional offer, you just have to enter the code that was communicated to you in the box “discount coupon” on the page “basket details”.

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Modify an order

You cannot change a paid order

To know : You have 30 days from the date of receipt of the package to return the item(s) that do not give you full satisfaction. We will refund you as soon as possible.

If you have a promotional offer, you just have to enter the code that was communicated to you in the box “discount coupon” on the page “basket details”.

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Delivery of the order

Our offers are addressed to consumers with a delivery address in the following countries: France, Europe, Switzerland, United Kingdom.

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shipping costs

1/ Metropolitan France and Corsica

Standard Delivery : For France and Corsica, the shipping cost is 6,90€ TTC. If the amount of the order is equal or superior to 90€, the shipping costs are free.

Express delivery: For France and Corsica, the shipping costs are 14.90€ TTC.


For the DOM-TOM, the shipping costs are 14,90€ TTC.

For the DOM-TOM, the customer will receive his parcel with an attached bundle including the invoice and the administrative document CN23.

For the territories and DOM-TOM subjected to the customs duties, taxes and fees or various impositions at the time of the importation of goods are the responsibility of the recipient at the reception of his parcel.

3/ United Kingdom and Germany

For the United Kingdom and Germany, the shipping cost is £4.95 including VAT.

To know : For territories subject to customs duties, taxes and fees or various impositions, when importing goods, all these duties, taxes and fees are payable by the recipient, upon receipt of his package.

3/ Spain, Italy, Portugal, Germany

For Spain, Italy, Portugal and Germany, the shipping cost is 6.90€ TTC. For Germany, the shipping cost for express delivery is 14,90€ TTC.

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delivery address

You may request to receive your items at an address different from your billing address. During the registration of your order, before entering your bank details, you have the possibility to change the delivery address. In the “my additional addresses” section, fill in the information concerning your new delivery address, then click on “Add” and let yourself be guided.

Once your order is registered, you will not be able to change the delivery address.

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follow-up of my order

To track the status of your order, go to “My account”, then to the “Track my order” tab.

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terms of payment

The payment of your order can be made by credit card (Visa, MasterCard, Carte Bleue, American Express) or PayPal.

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currencies and vat

Yes, the price indicated includes taxes.

The payment of the orders is done only in euros for France, Italy, Spain and Portugal.

Payment for orders is only in Pounds Sterling for the UK.

Payment for orders can be made in euros and in pounds sterling for Germany.

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payment security

Payment security on wodandgo.com is one of our priorities. The transactions made are secured by the payment system ? All information exchanged to process the payment is encrypted using SSL protocol. These data cannot be detected, intercepted or used by third parties. They are not stored on our computer systems either.

In addition, all purchases made on wodandgo.com respect the 3D Secure standard. 3D Secure is a program created by the international issuers Visa (Verified By Visa) and Mastercard (Mastercard Secure Code) to enhance the security of online payments. This program is based on the implementation of an additional control during an online purchase: in addition to the banking data, the buyer is invited to enter a personal data allowing his bank to identify him and to validate the transaction.

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product returns

Wodandgo.com will reimburse you for an item that does not give you complete satisfaction within 30 days of receiving it.

Here is the procedure for returning a product that you are not completely satisfied with:

  • Create a return request from “My Account” in the “My Orders” tab.
  • Click on the order in question and then “Return an item”.
  • If you do not have a customer account, go to the “order tracking” section, enter your email address and your order number, then choose the item that does not give you complete satisfaction and click on “return”.
  • Select the reason for your return
  • Then click on “Send”.

At the end of this first step, you will receive an e-mail from our customer service: it will give you the reference of your return that you must write on your package and the procedure to follow.

To know: WODANDGO will refuse any damaged, damaged, soiled or incomplete item that has not been the subject of remarks or express reservations by the customer upon delivery.

Items purchased on the wodandgo.com website can be returned for a refund. WODANDGO will pay for the return shipping costs, if the customer follows the procedure explained above.

Please note: any package returned without following the above procedure cannot be accepted by the warehouse and will be returned to the sender.

Once the item is returned and processed by our services, you will be refunded directly to your bank account, in the currency used at the time of payment.

The refund of any returned item will be made within 15 days or less after its receipt by Le Coq Sportif. Once the refund is generated, it takes 4 to 5 days for it to be effective on your bank account or PayPal account.

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WODANDGO specifies that the orders of products can only be the subject of a refund, any exchange being expressly excluded.

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product availability

The products presented on wodandgo.com correspond to our available items in stock. If you cannot select your size, it is no longer available. We invite you to come back later.

Remises Owner

En tant que professionnel, vous profitez de remises exceptionnelles sur tous les produits. Pour profiter des remises, vous devez être connecté à votre compte Owner. Elles sont automatiquement appliquées :

Et -20% sur le textile, sans condition d’achat minimum.

Owner discounts

As a professional, you benefit from exceptional discounts on all products. To take advantage of discounts, you must be logged in to your Owner account. They are automatically applied:

And -20% on textiles, with no minimum purchase required.